Carrington West is a recruitment agency based in the UK, and that delivers high calibre recruitment services across various sectors in the built environment. Their clients and candidates work in a wide variety of public and private sector organisations.
“Our journey started with a simple mission: to deliver exceptional quality, while focusing on long term success for both the businesses we partner with and the talented professionals we connect them with.”
Carrington West started in 2010 to help meet the growing demand for skilled professionals in highways and infrastructure. Since then, they have broadened their horizons to include sectors like architecture, property, buildings and construction, rail, water, nuclear and town planning.
“Our mission is straightforward: to be the best at understanding the unique needs of both clients
and candidates, and to match the right talent with the right opportunities. We’re here to make a
positive impact on the industries we serve, and we’re passionate about running our business and
supporting our clients with equity, diversity, inclusion, and giving back to the community”
Carrington West’s Investors in Diversity for Small Businesses journey was motivated by several goals:
- Promoting a Culture of Inclusion: Carrington West are deeply committed to creating a workplace
where everyone feels valued and included, no matter who they are or where they come from. The Investors in Diversity journey is helping them to embed these values even deeper into everything they do, making sure that every team member feels respected and empowered. - Enhancing Employee Wellbeing and Engagement: When people feel included, they’re more engaged and satisfied at work, which benefits everyone— employees and the business alike.
- Attracting and Retaining Top Talent: By showing thier commitment to diversity and
inclusion, Carrington West aim to be an employer of choice, attracting talented people who share their values and want to grow with the organisation. - Improving Organisational Performance: Carrington West believe that diversity isn’t just the right thing to do—it makes good business sense too. A mix of perspectives leads to better decision-making and drives innovation.
- Strengthening Client and Community Relationships: Carrington West want to lead by example in their industry, showing clients, partners, and the community that they are serious about ethical practices and social responsibility.
- Continuous Improvement: Their Investors in Diversity journey is all about constantly looking at how they can do better. The accreditation process has given them a framework to keep improving and
learning.
“By focusing on these goals, we’re not just building a better workplace for our team—we’re creating a stronger, more inclusive organisation that benefits everyone we work with.”
They found during the process that one of the most valuable tools was the internal questionnaire. It allowed everyone to provide honest feedback anonymously, which really opened the door to addressing areas for improvement. This helped them take quick, proactive steps to make changes and also gave the team a chance to celebrate the hard work that might otherwise go unnoticed.
“The Investors in Diversity journey has had a noticeable impact on us. It reinforced the idea that
we genuinely care about our people and clients, which strengthened our internal culture. It’s
shown that we’re not just talking about diversity and inclusion, we’re aiming to make a difference
by living it.”
“It’s also helped change the way clients see us. We now proudly showcase this accreditation in our
tenders, proving that we stand by our values. On top of that, we’ve gained a much deeper
understanding of the FREDIE principles (Fairness, Respect, Equality, Diversity, Inclusion, and
Engagement), and we’re weaving these values into everything we do, every day”
