EDI CASE STUDIES

Background:

Carrington West is a recruitment agency based in the UK, that delivers high calibre recruitment services across various sectors in the built environment. Their clients and candidates work in a wide variety of public and private sector organisations. Their journey started with a simple mission: to deliver exceptional quality, while focusing on long-term success for both the businesses we partner with and the talented professionals they connect them with.

Carrington West started in 2010 to help meet the growing demand for skilled professionals in highways and infrastructure. Since then, they have broadened our horizons to include sectors like architecture, property, buildings and construction, rail, water, nuclear and town planning.

Their mission is straightforward: to be the best at understanding the unique needs of both clients and candidates, and to match the right talent with the right opportunities. They are here to make a positive impact on the industries they serve, and are passionate about running their business and supporting clients with equity, diversity, inclusion, and giving back to the community.

The Aims:

Carrington West’s journey to achieving the Investors in Diversity accreditation for small businesses is driven by several goals:

• Promoting a Culture of Inclusion: They are deeply committed to creating a workplace where everyone feels valued and included, no matter who they are or where they come
  from. The Investors in Diversity journey has helped them to embed these values even deeper
  into everything they do, making sure that every team member feels respected and
  empowered.
• Enhancing Employee Wellbeing and Engagement: Carrington West knows that when people feel included, they’re more engaged and satisfied at work, which benefits everyone—
  employees and the business alike.
• Attracting and Retaining Top Talent: By showing their commitment to diversity and
  inclusion, Carrington West aim to be an employer of choice, attracting talented people who share their values and want to grow with them.
• Improving Organisational Performance: They believe that diversity isn’t just the right thing to do—it makes good business sense too. A mix of perspectives leads to better decision-making and drives innovation.
• Strengthening Client and Community Relationships: Carrington West want to lead by example in their industry, showing clients, partners, and the community that they are serious about
  ethical practices and social responsibility.
• Continuous Improvement: The accreditation process has given Carrington West a framework to keep improving and
  learning. By focusing on these goals, they are not just building a better workplace for their team—they are creating a stronger, more inclusive organisation that benefits everyone they work with.